transport tips

TOP 6 Taxi Companies in Singapore

Taxis are one of the easiest ways to get around Singapore. I often find visitors to Singapore can be a bit confused by the variety of brands of taxi that operate in Singapore, and how these different brands charge different fares and are booked through different means. I put this list together as part of my series of guides on how to catch a taxi in Singapore.

Singapore taxi fleet sizes
The major taxi companies in Singapore and their fleet sizes

1. ComfortDelGro

Colour Blue
Phone Number +65 6552 1111
Booking app CDG Zig
Flag down S$4.40
Distance 26 cents per 400m

Often called Comfort for short, this company is responsible for the iconic blue taxis that roam Singapore’s streets. Comfort started operations in 1970 and currently operates the largest fleet in the city with over 6,500 taxis currently registered under their operation.

Getting a Comfort taxi is easy, they can be:

  • Booked using their telephone hotline +65 6552 1111
  • Booked on the CDG Zig app
  • Hailed by the side of the road or at a taxi stand
Photo of taxi stand in Singapore
Typical taxi stand in Singapore - you can book a ride from here using the reference number or hail a taxi from the street

The CDG Zig app will sometimes allocate a yellow CityCab to your booking, this is because ComfortDelGro also owns CityCab and they use the same app.

Fares with Comfort taxis can be slightly higher than other taxi companies in Singapore. They also operate a fleet of “limousine cabs” which can charge higher fares again.

I find Comfort to be the most reliable fleet of taxis. Taxis are easy to find (comparatively) and drivers do not tend to cancel bookings on you. If I’m trying to get home at 2am, or to the airport at 5am, it’s most likely a Comfort taxi that I’ll be able to find.

Comfort taxis also reliably accept credit card, I’ve never come across one that did not accept card (unlike some of the other brands). All taxis in Singapore apply surcharges for payment by card, check out my full guide on fares here for more detail: reachingsingapore.com/taxi-cost-singapore

2. CityCab

Colour Yellow
Phone Number +65 6552 1111
Booking app CDG Zig
Flag down S$4.40
Distance 26 cents per 400m

CityCab is the second largest fleet in Singapore, currently operating over 2,200 taxis with a bright yellow colour. CityCab taxis are often confused with Comfort taxis as both have the logo of their ownership company (ComfortDelGro) emblazoned on the side. CityCab started operations in 1995.

Photo of two taxis waiting at traffic lights
CityCab taxis are yellow

Booking a CityCab taxi is the same as booking a Comfort taxi:

  • Using their telephone hotline +65 6552 1111
  • On the CDG Zig app
  • Hail by the side of the road or at a taxi stand

There is no difference in fare between a yellow CityCab taxi and a blue Comfort taxi, so the app or hotline will allocate you the first driver to accept your booking. Similarly to Comfort, I’ve never had a problem paying by credit card in a CityCab (though like all taxis in Singapore, they add a 10% surcharge to the fare when paying by card).

3. Trans-Cab

Colour Red
Phone Number +65 6555 3333
Booking app Grab
Flag down S$4.60
Distance 26 cents per 400m

At one stage Trans-Cab held the honour of the largest taxi fleet in Singapore. These days it operates a fleet of nearly 2,100 taxis, falling just shy of CityCab. Trans-Cab is being acquired by the hide hailing app Grab, and serves as one of the meter taxi services that you can book under the Grab app.

To get a Trans-Cab taxi:

  • Call their hotline on +65 6555 3333
  • Grab booking app
  • Street hail

When booking a ride using Grab, selecting the meter taxi option will likely result in a Trans-Cab being booked as they have the largest fleet of all Grab’s meter taxi partners.

Trans-Cab rates are similar to ComfortDelGro.

Using a credit card has been hit or miss for me with Trans-Cab. Technically all Trans-Cab taxis should be fit with a card processing machine, however in practice I’ve had a couple of experiences where drivers said card payment was not accepted. I find it’s best to check with the driver before you start your journey.

Credit card is accepted if booked via an app (provided you’ve added your credit card details into the app).

4. Strides Premier

Colour Red
Phone Number +65 6555 8888
Booking app No clear app
Flag down S$4.60
Distance 26 cents per 400m

Following a merger between Premier Taxi and Strides (formerly SMRT), the new Strides Premier operates what is now the third largest fleet in Singapore (over 2,100 taxis).

The merger is fairly recent and each brand has so far maintained its own colour scheme: Silver for Premier, and green for Strides.

For booking, the hotline is now +65 6555 8888. A Strides or Premier taxi will be allocated to you.

There is no difference in fare between Strides and Premier vehicles; the fares are comparable to other taxi companies.

Strides Premier appear to be in a transition after their merger; it’s not clear which app can be used for booking, and I haven’t ridden in one in a few months.

5. Prime Taxi

Colour Bronze, black (premium), white (premium)
Phone Number +65 6778 0808
Booking app Grab
Flag down S$4.60
Distance 26 cents per 400m

Prime Taxi started operations in 2007 making it a relatively new player in the taxi market. Their current fleet size is roughly 530 vehicles.

Prime is the taxi company I have the least experience with. I rarely see their vehicles, and I’ve never seen them on an app for booking (they partner with Grab for app bookings, but you cannot specifically book Prime taxis).

Prime Taxi keep separate hotlines for standard and premium taxi booking:

  • Standard taxi booking hotline: +65 6778 0808
  • Limousine / Corporate taxi booking hotline: +65 8182 9284

Black and white taxis cost more in Singapore. Premium taxis, usually coloured black or white, are able to use a more expensive meter rate and hence cost you more. Prime operates a comparatively large fleet of premium taxis.

Be careful when taking a taxi from Changi Airport. You may be directed to a black or white premium taxi as the next taxi in the queue. You are allowed to refuse to take a premium taxi. Unless you really need one for extra luggage/people, it is not worth paying premium rates over a standard taxi.

6. Yellow-Top

While no longer technically a company, there are a handful of drivers who independently operate yellow top taxis in Singapore. The former Yellow-Top company was acquired by ComfortDelGro and the brand is no longer continued. A few taxis with yellow tops remain and these are operated by independent drivers.

There were 24 licensed yellow-top taxis in Singapore at the end of 2023 according to the Land Transport Authority’s report. Unfortunately this number shrinks by a couple of taxis every year.

I don’t know what the fares are, and they are not published online. However LTA regulates maximum fares, so they will roughly be in-line with the other taxi companies on this list. I haven’t ridden a yellow-top taxi in over 10 years so I can’t comment on what they are like today.

Apparently they do have a booking phone number: +65 6293 5545

Frequently Asked Questions

The most popular taxi company in Singapore is ComfortDelGro. It operates over 6,500 taxis meaning they are the most common on the street, and it also has a 3.2 star rating on Google with over 500 reviews (this is among the best in Singapore).

Which is the largest taxi company

At the start of 2024, the fleet sizes of Singapore taxi companies were as follows:

Brand Fleet Size
Comfort 6,565
CityCab 2,258
Trans-Cab 2,097
Strides 1,360
Premier 784
Prime 532
Individual Yellow-Top 24

Therefore the largest taxi company in Singapore is ComfortDelGro. It operates a combined fleet of 8,823 taxis across the Comfort and CityCab brands.

I’ve included a link to the report from LTA which lists these figures in the References section below.

Which taxi is cheaper in Singapore

The cheapest meter taxi in Singapore is the Hyundai i-40 Taxi operated by Comfort. This taxi has the cheapest flag down rate and matches all other taxi brands on the distance charge and surcharges. It is 20 cents cheaper per journey than other taxi brands.

The only way I’ve found to save on taxi journeys is to compare the price with ride-hailing apps. Occasionally Grab, Gojek, or TADA will offer cheaper fixed rates than the meter-based rate for your journey.

Other tips to save money on taxi rides include avoiding peak hours, starting your journey from outside peak locations, and paying by cash. I know these aren’t always possible, but we still try to save where we can.

How much are taxi surcharges in Singapore

Taxi surcharges range from a simple S$3 flat fee for certain peak locations, all the way up to 25% and 50% peak and late night charges. It’s so complicated I wrote a whole guide to how much taxis cost in Singapore. Check it out here: reachingsingapore.com/taxi-cost-singapore

References and further reading

I relied on the following references when putting this guide together:

  • Taxi fleet sizes are published by LTA, the report I used can be found here (PDF)
  • Full list of rates and fees for Comfort and CityCab can be found here
  • Full list of rates and fees for Trans-Cab can be found here
  • Full list of rates and fees for Strides and Premier can be found here
  • Full list of rates and fees for Prime Taxis can be found here
Photo of me

Chris

Chris is an avid traveller and has been visiting Singapore frequently since 2001.